While we must keep the big picture in focus, our reputation is only as good as the last meeting we produced. We demonstrate our value in collaboration with your internal stakeholders, preferred suppliers and alliance partners with a team that excels in the challenge of exceeding performance measures.
But don't take our word for it. See what some of our Fortune 100/500 clients have to say about our level of service and expertise.
Advisory Boards
"VMS consistently delivers quality service with a passionate, cheerful, can-do attitude. No request is ever too large or too small. Our VMS meeting planners are a seamless extension of [us] and a valued business partner. Thank you, VMS, for always making us look good!"
"Just want to say thank you to both of you and your team members. You were terrific onsite. I appreciate your responsiveness and attention to detail. You possess a "can-do" spirit and find ways to accommodate simple to complex requests -- even when they occur at the last minute. It was a pleasure working with you. Take care."
Conferences/Conventions/Forums
"Just a quick note to say how impressed I was working with your team at our Atlanta meeting. I have been in pharma sales for 29 years and have worked with many meetings planning companies. I would have to say that the attention to detail and the level of customer service was absolutely first class. Please share my thank yous with [the team] for a great job."
Dinner Programs
"I wanted to let you know how much I appreciate the tremendous job that VMS has done orchestrating what appears to be a very successful series of programs over the past 5 months. The feedback from the field has been very positive. When you consider we had 100 programs, 40-something district managers, nearly 2 thousand participants, 30 speakers, 4 vendors, a terrorist attack that shut down the country and a change in marketing associates just prior to implementation, it is amazing how few glitches there were. Well done."
Global Medical Conferences
"This was a very difficult meeting to set-up logistically, as it was scheduled mid-November, and as we all know planning a meeting in New York City during the month of December is challenging in itself. VMS did a tremendous job to secure a hotel, gala dinner, meeting facility, etc., within a short time frame!
I also want to applaud the on-site staff! There was not a job that was too complex for any one of them to handle! They were extremely professional and always displayed a "can do" attitude! I can not begin to express how thankful I am to have worked with such a wonderful team. It certainly made my life a lot less hectic while in New York City!!"
Incentives
"Big kudos to you and your staff for making the "best company to work for" list again. It truly is amazing how well your staff continues to provide the professionalism and service to your customers. I attended the Divisional trip to St. Kitts last week, and your staff was fantastic. You should be very proud of your accomplishments. Please send my kudos to your staff."
International
"I just wanted to send you a quick note of thanks again for all your hard work despite some extra challenges in South Africa. We had a very good and productive meeting. On a personal level, I owe you one. Your suggestion to spend two nights at Londolozi paid off in a huge way. We had an absolutely wonderful time; it was such an awesome mixture of complete and utter relaxation with zero stress along with an amazing experience.
Investigator/Start-Up Meetings
"I just want to again express our gratitude to VMS for the work that you did leading up to the meeting last week in Barcelona, during it and at the end of it when trying to get all investigators out of the country. It seemed like VMS never rested.
I have had great feedback from the sites and the affiliates about the service that you gave us we could not have asked for more support from you. There were some difficult situations to deal with during the meeting and you handled them brilliantly. I will certainly be recommending you to all of the other co-ordinators I work with here who are based with other Product Teams, and I will certainly be coming to you for any future studies I may have involvement with.
Aside from the fantastic work you did, you are also lovely people to work with. It has been a pleasure working with you on this project. In essence the meeting was fun, productive, smoothly run and most importantly very successful both in our eyes and those of our customers. I have had a lot of experience with meeting planners in the past and I can safely say you guys have been the best. Again, the on-line registration idea is superb!"
"Deep thanks for a superb job of pre-meeting organization and on-site implementation. You had the doubly difficult task of having to coordinate our start-up as well as the main meeting and handled both with great efficiency and good humor. Thanks for being so responsive to our requirements, and so tolerant of my sometimes extreme requests. I really do appreciate your working with us on our needs. I would be very pleased to work with you both again on this meeting next time. "I also want to mention your excellent choices of support/ancillary services your graphic design and printing services created materials that were both professional and highly attractive as well as being aligned with [our] branding streets ahead of anything I have seen from our competitors.
"[Your staff was] wonderful with greetings and transportation it was a very nice touch to be met in that humid airport with a cold face washer and a bottle of icy water. And [the] crew did an outstanding job with the AV best experience I have had with this."
National Sales Meetings
"I have nothing but compliments and kudos for your team! They were definitely my rocks. No matter what I needed or when I needed it, they were always there with a smile and immediate positive and productive results. I absolutely cannot say enough good things about all concerned with this meeting. They made us feel a part of their team, and I certainly hope that they felt a part of ours. All in all - one great big team working toward the same goal.
It was my pleasure to work with the team, and I look forward to many more meetings in the future. Trust me, if not for all of your team, I (we) could never have pulled this off. The National Sales Meeting VMS Team displayed the utmost professionalism with that personal touch! How could one ask for more?!"
Sales Force Meetings
"District Meeting was great! All hotel services were excellent, VMS services were excellent and no discrepancies in the billing. Thanks again for your help with this one. Hopefully we can work together again soon!"
Speaker Trainings
"I just wanted to let you know what a great job you and your staff did with the training program this weekend in Atlanta. From start to finish the program logistics of getting us there and directing us through the meeting and getting us home was superb. It all went so smooth and having all the staff to direct us every step of the way was so very helpful. I was truly impressed and wish that more programs could operate this way. Great job!!! Thanks for all you do."
Special Events
"Thank you again for joining our team by being on the event planning committee for the Monday Night Football event. It was a pleasure working with you and the entire VMS team. Through this event, we raised more than $125,000 for [the] Children's Hospital. We could not have been this successful without your contribution and support! Thank you again!"
Vendor
"I wanted to let you know what a pleasure your team is to work with. VMS is the most professional, reliable, intelligent and courteous meeting planners that I have ever worked with here at the hotel. You make a great team and complement each other extremely well. You should be very proud and honored to have such wonderful people working and representing VMS. Thank you."
"I wanted to thank all of you for your team's tremendous support with last week's Dallas B2B program. I really appreciate your responsiveness to our needs and I certainly hope you felt the same from our folks. On a personal note, I would also like to thank all of you for the care and trust that you displayed towards not only myself, but the rest of my teammates, as well. We sincerely value relationships we have been able to create, and look forward to working together again real soon."







